Imagine for a moment how much more productive and satisfying life may be once you’re able to fully and completely resolve the conflicts that otherwise consume your time, energy and resources.
If you’re still trying to manage conflict, YOU’RE NOT RESOLVING IT.
Everyone faces conflict in varying degrees at some point in life. Because conflict happens in any relationship, including those at work and at home, no one is immune to its complexities. How we choose to deal with conflict is unique, as everyone brings his or her own personality and experiences to these difficulties.
CONFLICT OCCURS EVERYWHERE
Conflict erupts at home, in the community, in the workplace and just about anywhere two or more people gather and express their needs, wants and desires. A conflict is a difference of opinions, priorities, or perspectives, whether friendly or hostile. How you perceive conflict largely determines the role it will play in your life. Those who view conflict as a threat usually experience anxiety and stress, and those who see it as an opportunity for growth can overcome it and even benefit from it.
Conflict in life is guaranteed and often it will be unexpected. When you are able to calmly respond to an individual your viewpoint is more likely to be understood. No one wants to feel like the other person is simply trying to win an argument.
While some complex conflicts may require a third party such as a licensed counselor or mediator, there are a number of strategies that you can use to resolve many of the conflicts likely to be encountered at work, home, the community and just about anywhere else in life.
Define acceptable behaviors
✓ Clarify what you consider to be acceptable and unacceptable behavior for others.
✓ Demonstrate what’s expected from others and reinforce it.
✓ Provide a guide as to what is considered acceptable behavior.